Contact Us
We’re Here to Help
At Aroostook Savings & Loan, our commitment to serving you is at the heart of everything we do. We encourage our customers to contact us with any suggestions, questions or concerns. Whether you have questions, feedback, or need assistance, we’re just a call, letter, or visit away. Your suggestions and concerns help us improve and better meet your needs.
For more information about our products and services, or if you need personalized assistance, give us a call. Our customer service team is ready to help:
Customer Service
Caribou: 207-498-8726
Presque Isle: 207-764-6591
Toll-Free In-State: 1-800-696-8726
Mailing Address
Caribou Office: PO Box 808, Caribou, ME 04736
Presque Isle Office: PO Box 1092, Presque Isle, ME 04769
Fax Number
Caribou Office: 207-498-8202
Presque Isle Office: 207-764-3743
Visit Our Branches with 24/7 ATMs: We welcome you to visit us at one of our convenient branch locations, where you can access your accounts and speak with our friendly staff.
Caribou ATM: 43 High Street
Presque Isle ATM: 364 Main Street
Surcharge-Free ATM Access
Use your Aroostook Savings & Loan ATM/Debit Card surcharge-free at our branch locations and at thousands of SUM ATMs nationwide. Find a SUM ATM near you!
Business Hours:
Monday through Thursday
Lobby: 8:30am – 4pm
Drive-Thru: 8:30am – 5pm
Friday
Lobby: 8:30am – 5pm
Drive-Thru: 8:30am – 6pm
Saturday
Drive-Thru Only: 9am – Noon
Lost or Stolen ATM/Debit MasterCard
During Regular Business Hours: Our team is ready to assist you Monday through Friday from 8:30 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. Please call 207-498-8726 right away, or visit your nearest Aroostook Savings & Loan branch for immediate support.
After Business Hours & Weekends: Need to report your card outside of our regular hours? No problem. Just call 1-833-337-6075 for 24/7 assistance. We’re always here to ensure your finances are secure.
Activate Your ATM/Debit MasterCard
1-833-337-6075
Phone Home Banking – Easy, Convenient 24/7 Account Access
207-498-8727 or Toll Free 1-877-498-8727
HERE FOR YOU
At Aroostook Savings & Loan, we are committed to continuously improving the accessibility of our site and services. We believe it is our collective moral obligation to provide seamless, accessible, and unhindered use for all individuals, including those with disabilities.
While we strive to make all pages and content on YourHomeBank.com fully accessible, some content may not yet fully meet the strictest accessibility standards. This may be due to limitations in identifying or implementing the most suitable technological solutions.
If you encounter any difficulty accessing content on YourHomeBank.com or require assistance with any part of our site, please contact us at 207-498-8726 during normal business hours, and we will gladly assist you.
Notice to Customers About Resolving Disputes Over Deposit Account Transactions
If you have a dispute regarding your deposit account, we encourage you to contact our consumer complaint representative or department to attempt to resolve the issue directly with us.
For Assistance or to File a Complaint:
If you have a concern or complaint that cannot be resolved directly with us, you may contact the OCC’s Customer Assistance Group:
Write and Mail to:
Office of the Comptroller of the Currency
Customer Assistance Group
P.O. Box 53570
Houston, TX 77052
Online: Visit HelpWithMyBank.gov to access frequently asked questions or submit an online complaint form.
Phone: Call toll-free at 1-800-613-6743, Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern Time (EST)